Information Collection and Use
Our primary goals in collecting personally identifiable information are to assist us with providing the product and services for which purposes you have instructed us to provide for you, including, but not limited, to the Product or Service, to communicate with you, and to manage your registered account, if you have one.
Information Collected Upon Registration. If you wish us to carry out work at your private home or offices etc., we will need access to certain of your personal identifiable information. The personally identifiable information that we may collect in such instances may include email address, postal address and Post Code, telephone numbers, both landline and mobile, and other information that you decide to provide us with, such as entry codes, days when you are at home or not at home, names of people connected to you to whom you may have given permission to give us access, by telephone or in person, to your property for the purposes of carrying out our contracted work.
This information will be held securely by us on our computer systems, to allow us to communicate with you or your representatives, and to work effectively for you. It will only be held during the period for which we work for you, and once that relationship has ended, all of your records will be securely deleted.
We never have, nor do we store any information pertaining to your bank or bank card details.
We only ever share your information with our staff members so that we can carry out our work for you more efficiently and effectively, and we will not share it with any other persons or organisations. Nor will we ever sell it or share it with outside agencies of any sort.
If you need to update your information with us, outdated information will automatically be securely deleted.
We are very concerned about safeguarding the confidentiality of your personally identifiable information. We employ administrative, physical and electronic measures designed to protect your information from unauthorized access.
We will make any legally-required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored personal data to you via email or telephone in the most expedient time possible and without unreasonable delay, consistent with (i) the legitimate needs of law enforcement or ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
Links to Other Websites
Our Site contains links to other websites. The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party, and it does not give them access in any way to your information. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personally identifiable information from you. Other sites follow different rules regarding the use or disclosure of the personally identifiable information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.
Our Policy Towards Children
The Site is not directed to persons under 18, and we would only ever carry out work for anyone aged 18 years and over. If a parent or guardian becomes aware that his or her child has provided us with personally identifiable information without their consent, he or she should contact us either by email or by telephone . We do not knowingly collect personally identifiable information from children. If we become aware that a child under 16 has provided us with personal identifiable Information, we will delete such information from our files.